Return Policy

ThingsFromTheHeart.com guarantees every order 100%!  If you are not satisfied with our products or services, simply contact Customer Service at "Things From The Heart"  and we will make every effort to respond within 24 hours and begin processing your return or replacement. Your satisfaction is important to us. We want to ensure you are absolutely delighted with our merchandise.  See more details below.

RETURN POLICY

Undamaged merchandise must be returned within 30 days of the ship date, and must be in saleable condition with original container and packing. Your refund will be processed upon receipt of the merchandise.  Note: Shipping and Handling fees are not refundable. 

DAMAGED MERCHANDISE

Although the likelihood of your receiving damaged merchandise is minimal, it does happen on occasion.  With the exception Rush Delivery items (which are normally refunded versus reshipped), damaged merchandise will be refunded or replaced at your preference. 

If your merchandise is damaged during shipment, please contact Customer Service immediately at service@ThingsFromTheHeart.com .
Merchandise must be returned within 30 days of the ship date. (Please do not write on the merchandise box packed inside.) Upon receipt of the damaged merchandise, we will process your refund or reship, whichever is your preference.

Items should be returned to:  

Things From The Heart
2112 Aurora Drive
Navarre, FL  32566

ATTENTION CUSTOMERS! Merchandise must not be returned without first contacting Customer Service at service@ThingsFromTheHeart.com

"Things From The Heart", your home of fine gifts, collectibles and home decor.